1. Keep it professional at all times

2. Play the game being played, not the one you want or think should be played

3. Don't make enemies. Don't burn bridges

4. Don't whine and complain

5. Don't intimidate superiors. Try to avoid going over your superir's head

6. Don't make others look bad

7. Don't criticise employees or bosses

8. Couch criticism in terms of employer's interest, not personal

9. Help others get what they want

10. Establish affiliations of mutual advantage with important people

11. Find common ground with others

12. Don't discuss personal problems

13. Selectively self-disclose

14. Don't assume anything will stay secret

15. Create win/win solutions

17. Cultivate a positive, simple, accurate image

18. Force yourself to do difficult, uncomfortable or scary things

19. Be pleasant. Laugh and smil

20. Be assertive and tough when required, not aggressive

21. Don't oversell. Be natural. Develop your own style